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At SHE, we are committed to our customers' satisfaction and offer the option for exchange or return within 14 days from the date of receiving the order.

Exchange and Return Policy

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  The product must be unused and in its original condition.
  
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  The product must be in its original packaging and undamaged.
  
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  Used or opened products cannot be returned or exchanged to maintain quality and hygiene standards.
  
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  The order number must be provided when requesting an exchange or return.
  

Timeframe

Exchange or return requests must be submitted within 14 days from the date of receiving the order.

Refunds

After receiving the product and verifying that it meets the return criteria, the refund will be processed via the original payment method.

Note

Shipping or delivery fees may be deducted if the return is due to a change of mind or because the product is no longer wanted.

For inquiries or to submit an exchange or return request, please contact us through the channels available on the website.